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Integrated CMS/Website, CRM and Ticketing Consulting Project
Minnesota Zoological Board
Buyer seeks a qualified consultant or agency to lead a comprehensive project for the Minnesota Zoo and Minnesota Zoo Foundation. The project involves needs analysis, system selection, design, and implementation of an integrated technology stack. This includes websites, Customer Relationship Management (CRM), and ticketing sales and reservations systems. The goal is to support and maximize income generation, relationship management, data collection, and data insights for all constituents.
- 11/25/2024 - Proposal Due Date
- 1/1/2025 - Project Start Date
- Conduct comprehensive needs analysis for websites, CRM, and ticketing systems
- Lead system selection process for integrated technology stack
- Design and implement new integrated CMS/website, CRM, and ticketing solutions
- Maximize income generation through improved technology stack
- Enhance relationship management capabilities for Zoo and Foundation constituents
- Optimize data collection and insights across all systems
- Integrate CMS, CRM, and ticketing systems for seamless operation
- Improve website functionality and user experience
- Develop strategy for leveraging new technology to support Zoo's mission
- Provide training and support for staff on new integrated systems
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