Tobacco and Nicotine Quitline Services

Indiana Department of Health

Buyer seeks a contractor to build on the current success of the Indiana Tobacco Quitline. The service provides support for residents age 13 and older who want to stop smoking or using tobacco products. The quitline offers counseling, information about tobacco dependence, and resources for cessation. Buyer requires evidence-based protocols for all counseling interventions that align with public health guidelines.

• 7/9/2025 - Deadline to Submit Written Questions
• 7/18/2025 - Response to Written Questions/Amendments
• 8/18/2025 - Proposal Due Date

• Provide telephone-based tobacco cessation counseling services for Indiana residents 13+
• Develop personalized quit plans with proactive counseling sessions
• Offer information on nicotine dependence treatment and approved cessation medications
• Implement provider referral systems including fax and electronic data transfer
• Provide web-based and text messaging support services
• Tailor protocols for diverse populations including behavioral health conditions
• Connect with health systems and electronic health record systems
• Collect data consistent with NAQC minimal data set
• Conduct regular evaluation of program effectiveness
• Collaborate with stakeholders including healthcare providers and CDC