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Customer Information and Utility Billing System Replacement

Proposal Due8/14/2025

Budget-

LocationWellesley, MA

Buyer

Town Of Wellesley Municipal Light Plant

Brief Description

Buyer seeks competitive proposals from qualified utility information technology companies to replace its current customer information and utility billing system. The project involves implementing a modern solution for the Wellesley Municipal Light Plant's utility operations.

Key Dates

6/18/2025 - Available Date
8/14/2025 - Proposal Due Date

Minimum Qualifications

Qualified utility information technology company, vendor, or provider

Task Summary

Replace current customer information system
Implement new utility billing system
Migrate existing customer data to new platform
Provide utility-specific IT solutions
Configure system for municipal light plant needs
Integrate with existing payment processing systems
Develop custom billing workflows
Set up customer self-service portal
Implement data security and compliance measures
Provide staff training on new system