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Customer Information And Utility Billing System

Proposal Due8/14/2025

Budget-

LocationWellesley, MA

Buyer

Town Of Wellesley Municipal Light Plant

Brief Description

Buyer seeks proposals for a Customer Information and Utility Billing System. The system will manage customer data and handle utility billing processes for the Wellesley Municipal Light Plant. The project requires technical implementation and documentation delivered in two volumes: a technical proposal and a pricing proposal.

Key Dates

8/14/2025 - Proposal Due Date

Minimum QualificationsRefer to RFP

Task Summary

Implement customer information system
Develop utility billing system
Provide system integration services
Deliver technical documentation
Train staff on new system
Migrate existing customer data
Configure billing rules and rate structures
Set up payment processing capabilities
Establish reporting and analytics functions
Provide ongoing technical support