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Managed IT Support Services
8/4/2025
-
El Monte, CA
Access Services
Buyer seeks an experienced IT consultant to provide managed IT support services including server and data center management, network architecture, software environment, and cybersecurity services. The contract will cover IT infrastructure for over 80 employees operating in a hybrid work model. Buyer requires support for their transit software solutions including Rider360 information management system and other transit applications.
- 6/23/2025 - Last Day for Questions
- 7/7/2025 - Answers Issued
- 8/4/2025 - Proposal Due Date
- 8/25/2025 - Interviews
- 9/22/2025 - Contract Award
- 10/1/2025 - Contract Start
Refer to RFP
- Provide server and data center management services
- Maintain network architecture across 10 distributed locations
- Support Microsoft 365 platform and Azure suite
- Implement cybersecurity measures following NIST and CIS frameworks
- Conduct monthly backup and restore health checks
- Maintain Business Continuity and Disaster Recovery Plans
- Perform bi-annual IT asset reviews
- Execute monthly infrastructure update checks
- Support hybrid cloud and on-premises systems
- Provide project management and application management services
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