Ambulance Billing Services

South Metro Fire Rescue Fire Protection District

Buyer is seeking ambulance billing services for its emergency medical transport operations. The contractor will process electronic patient care reports, bill Medicare/Medicaid and commercial insurance, and pursue collections. The services include interfacing with ESO reporting platform, obtaining required provider numbers, and ensuring HIPAA compliance. Buyer serves approximately 561,000 residents across 285 square miles in the South Metro Denver area.

• 7/7/2025 - Questions Due
• 7/10/2025 - Answers Posted
• 7/28/2025 - Proposal Due Date
• 9/1/2025 - Anticipated Start Date

• SOC 2 Type II certification preferred
• Minimum two years of successful ESO interface experience
• Compliant with HIPAA and industry cybersecurity standards
• Experience with Medicare/Medicaid regulations and audits
• Demonstrated experience with South Metro area hospitals

• Process ambulance billing through electronic patient care reports
• Conduct insurance verification and appeals for incorrect payments
• Bill Medicare, Medicaid, and commercial insurance carriers
• Maintain HIPAA compliance for all patient data
• Interface with ESO electronic health records system
• Obtain and maintain required provider/supplier numbers
• Provide monthly billing and collection reports
• Coordinate with hospitals for accurate billing information
• Train SMFR staff on proper information capture
• Maintain patient payment plans and hardship policies