Public Works Department Operational Review and Assessment

City of Cypress

Buyer seeks a qualified consultant to conduct an operational review and assessment of its Public Works Department. Following the retirement of a long-time Director, the department needs validation of current practices against industry standards. The review will focus on operational, structural, and staffing assessments of the department's four divisions: Engineering, Maintenance, Building, and Environmental Services. Buyer aims to structure and equip the Public Works Department for long-term success and to achieve City Council goals.

• 6/30/2025 - RFQ Issued
• 7/14/2025 - Questions Due
• 7/16/2025 - Responses to questions provided
• 7/28/2025 - Proposal Due Date
• 8/1/2025 - Oral Interviews (Tentative)
• 8/1/2025 - City Council review/approval
• 9/1/2025 - Contract begins
• 12/31/2025 - Project Completion Target

• Analyze existing Public Works Department organizational structure and operations
• Evaluate staffing resources against current and anticipated workload
• Perform comparative analysis with similar jurisdictions
• Assess effectiveness of contractor vs in-house staff balance
• Evaluate strategic oversight of Building Division within Public Works
• Identify technology used and opportunities for improvement
• Recommend innovations for service delivery improvements
• Calculate potential cost savings and service delivery impacts
• Develop employee training and succession planning recommendations
• Provide strategies to accelerate capital improvement project delivery