False Alarm Program Management

City of Glendora

Buyer seeks a vendor to administer their False Alarm Program. The selected vendor will manage database development, handle accounting services for registrations and fees, and communicate with alarm holders. Responsibilities include issuing permits, tracking systems, monthly billing, collecting revenues, and managing delinquent accounts. Buyer requires efficient administration of the entire false alarm management system.

• 6/19/2025 - Online bid portal opens
• 7/24/2025 - Proposal Due Date

• Develop and manage alarm permit database
• Track alarm system permits and registrations
• Perform monthly billing of false alarm fees
• Collect revenue from permits and false alarm billings
• Collect revenue from delinquent alarm holders
• Send correspondence with residents and businesses
• Provide accounting services for registration fees
• Assess false alarm fees according to city ordinances
• Track false alarm occurrences by location
• Generate reports on false alarm program performance