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EMS Electronic Health Record System
7/22/2025
-
Raleigh, North Carolina
Wake County
Buyer seeks a qualified firm to provide an Electronic Health Record system for its Department of Emergency Medical Services. The system must be vendor-hosted, robust, customizable, and intuitive for documenting patient encounters and quality assurance. Buyer requires data query capabilities and reporting functionality to support quality improvement initiatives. The contract will be for two years with the possibility of three one-year extensions.
- 6/17/2025 - Questions Due
- 6/24/2025 - Addenda Issued
- 7/22/2025 - Proposal Due Date
- At least five years experience providing similar services
- Experience with at least one client of similar size
- Experience with agency handling 100,000+ calls annually
- Experience with agency operating 60+ staffed ambulances
- Provide vendor-hosted EHR system for patient documentation
- Support data queries and reporting with legacy and future data
- Enable integration with CAD system and cardiac monitors
- Establish HDE connections with three hospital systems
- Conduct implementation including data migration and training
- Provide offline functionality with automatic syncing
- Support quality assurance and improvement initiatives
- Maintain compliance with HIPAA and security standards
- Supply 24/7/365 technical support
- Provide bidirectional data exchange with hospital systems