Telecom Expense Management Services

Liquor Control Board Of Ontario

Buyer is seeking a modernized Telecom Expense Management solution to replace its current system. The SaaS-based TEM solution must manage IT and telecom expenses while integrating with buyer's ServiceNow, SAP, and SSO systems. Key functionalities include contract management, inventory tracking, invoice processing, and order management for various telecommunications services. The solution must support scalability and lifecycle management for telecom assets.

• 6/16/2025 - Open Date
• 6/23/2025 - Questions Due Date
• 7/18/2025 - Proposal Due Date

• Implement SaaS-based TEM solution
• Integrate with ServiceNow platform
• Integrate with SAP systems
• Implement SSO integration
• Provide contract management functionality
• Develop inventory tracking system
• Create invoice processing workflow
• Establish order management for SD-WAN
• Configure VoIP service management
• Support legacy voice systems management
• Enable mobile services management
• Ensure scalability of TEM solution
• Verify compliance with contractual terms
• Implement telecom asset lifecycle management
• Replace existing TEM system
• Align with evolving digital infrastructure
• Manage IT expenses
• Manage telecom expenses
• Ensure data security compliance
• Provide user training and documentation