ERP System

City of O'Fallon

Buyer is seeking a robust Enterprise Resource Planning system to handle utility billing and financial business processes. The buyer is a growing municipality of 32,000 residents that owns and operates water, wastewater, and storm water infrastructure. Current systems rely heavily on shadow systems and manual processes that don't integrate well. Buyer wants to replace their current Tyler New World on-premise system with a cloud-based solution that better integrates revenue processing and enhances reporting capabilities.

• 6/25/2025 - Publication Date
• 7/18/2025 - Proposal Due Date
• 5/1/2026 - Implementation Start

• Implement cloud-based ERP system with 99.99% uptime
• Integrate utility billing with financial processes
• Provide PCI compliant revenue systems
• Support Laserfiche integration (cloud or on-premise)
• Develop customizable ad-hoc reporting capabilities
• Migrate 7 years of data with document attachments
• Integrate with third-party payment processors
• Support multiple payment methods including ApplePay and GooglePay
• Implement utility work order integration with Trimble/CityWorks API
• Create customer self-help online portal
• Develop interactive budget system for website
• Support positive pay with amount, check number, and payee
• Enable financial transparency features for residents
• Provide training and test environment
• Create seasonal averaging for utility billing
• Implement grant management and tracking
• Automate bank reconciliation process
• Support IGA billing for neighboring municipality
• Provide capital asset management with depreciation calculation
• Plan for phase-out of the penny