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Emergency Responder Radio Communications System Maintenance, Support, Remote Monitoring and Training Services

7/14/2025
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San Francisco, CA

San Francisco International Airport

Buyer seeks a contractor to maintain and monitor their existing Emergency Responder Radio Communications System (ERRCS) at SFO Terminal 1, Boarding Area B, Customs Border Protection facility, and other sites. The services include remote monitoring via a software solution, maintenance, annual recertification, training, and as-needed services. The ERRCS is a mandated life safety wireless communication network designed exclusively for emergency services personnel to ensure reliable communication inside buildings.

  • 6/6/2025 - RFP Issuance
  • 6/16/2025 - Pre-Proposal Conference
  • 6/30/2025 - Written Questions Due
  • 7/14/2025 - Proposal Due Date
  • Three years experience in DAS/ERRCS system management
  • Experience providing remote monitoring software with alarms and parameter history
  • Personnel with current FCC General Radio telephone Operator License
  • Certifications in Anritsu, Comba, iBwave, and JMA technologies
  • Provide remote monitoring via secure cellular connection
  • Develop and deploy SNMP monitoring software solution
  • Perform annual NFPA 72 recertification for system compliance
  • Provide training on monitoring software to Airport staff
  • Deliver on-site problem resolution for system issues
  • Monitor alarms and parameter history for reporting
  • Dispatch field engineers for on-site maintenance when needed
  • Provide certified technical expertise for system integration
  • Source and supply repair stock parts for hardware failures
  • Support ERRCS system expansion and device integration

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