Hosted VoIP-Based Telephony System

Essex Westford School District

Buyer is seeking a Hosted VoIP-Based Telephony System to replace traditional telephone service for 17 locations throughout Essex Junction, Essex, and Westford, Vermont. The system must support approximately 2,100 users and include IP sets, cell phone and laptop compatibility options, and long-distance services. Buyer requires district-wide paging capabilities that can be initiated from IP telephones. The solution must meet Vermont E911 compliance regulations and include comprehensive project management, implementation, and training.

• 6/6/2025 - Notice of Intent to Bid Due
• 7/11/2025 - Proposal Due Date
• 8/1/2026 - Service Installation Completion

• Provide maintenance support 24/7/365
• Meet Vermont E911 compliance regulations
• Support SIP protocol for telephone devices

• Implement district-wide hosted VoIP telephony system replacing traditional telephone service
• Port approximately 1,500 DID numbers
• Provide dedicated fiber optic internet access to each location
• Implement E911 compliance for all locations
• Support 2,100 users across 17 school district locations
• Provide cell phone and laptop compatibility (Option 2)
• Design and implement district-wide paging system
• Create location-specific paging systems for nine schools
• Provide 24/7/365 maintenance support
• Deliver competitive long distance service with call accounting
• Configure automated attendant functionality
• Implement call detail reporting capabilities
• Conduct onsite training for staff
• Establish hub support at Essex High School and Middle School
• Provide SIP-compatible telephone devices with advanced features
• Support user call management through web portal
• Integrate IP telephone-initiated paging capability
• Deliver detailed project management and implementation plan
• Configure music on hold and call forwarding features
• Ensure all services installed and tested by August 2026