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On-Call SCADA Integration, Support and Programming Services

7/10/2025
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Indio, CA

Indio Water Authority

Buyer seeks qualified SCADA service providers to furnish on-call supervisory control and data acquisition services. The contract is for three years with two optional one-year extensions. Services include system installation, upgrades, integration, programming, troubleshooting, on-call support, and training. Buyer's SCADA system monitors and controls 20 well sites, seven reservoirs, and six booster stations throughout their service area.

  • 6/30/2025 - Submittal of questions
  • 7/2/2025 - Response to questions
  • 7/10/2025 - Proposal Due Date
  • Experience with Geo SCADA and Ignition
  • Knowledge of local, State, and Federal project requirements
  • Design and implement SCADA systems
  • Integrate with existing infrastructure (PLCs, RTUs, instrumentation)
  • Perform software and firmware updates
  • Develop alarm logic and HMI interfaces
  • Provide troubleshooting and on-call technical support
  • Configure cybersecurity compliance systems
  • Train staff on operations and troubleshooting
  • Document system changes, logic, and configurations
  • Replace and maintain server equipment
  • Respond to emergencies within specified timeframes