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Healthcare Navigation Coordination Services

7/10/2025
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Saint Paul, Minnesota

City of Saint Paul

Buyer seeks qualified vendors to provide healthcare navigation and coordination services for City employees who sustain injuries while on duty. The selected vendor will assist injured individuals in accessing timely, appropriate, and efficient medical care. Services include scheduling appointments, reducing wait times, and providing a single point of contact. The vendor must work collaboratively with the City's Worker Compensation system and individuals' private insurance.

  • 6/6/2025 - RFP Release Date
  • 6/20/2025 - Questions Due Date
  • 6/25/2025 - Addenda Due Date
  • 7/10/2025 - Proposal Due Date
  • 9/1/2025 - Contract/Agreement In Force
Refer to RFP
  • Assist injured fire department individuals in navigating healthcare post-injury
  • Schedule medical appointments with primary care, specialists, and therapists
  • Reduce time to definitive diagnosis and specialist appointments
  • Provide a single point of contact for each injured individual
  • Collaborate with City's Workers' Compensation process
  • Work with injured individuals' private health insurance providers
  • Eliminate unnecessary or duplicate medical appointments
  • Keep individuals informed at every stage of care
  • Assist with scheduling diagnostic testing and imaging
  • Coordinate related follow-up services

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