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Back-Office Software and Operations Support for EV Charging Infrastructure

7/8/2025
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Pasadena, California

Water & Power Department, City of Pasadena

Buyer seeks proposals for a comprehensive back-office software solution to support its EV charging infrastructure. The solution must include real-time monitoring, payment processing, user account management, reporting, and network administration. Buyer requires a cloud-based platform with advanced features to streamline operations and facilitate data-driven decision-making. The system must integrate with existing and future EV charging hardware and provide secure payment solutions.

  • 6/11/2025 - Pre-Proposal Meeting (Non-Mandatory)
  • 6/18/2025 - Question Submission Deadline
  • 7/8/2025 - Proposal Due Date
Refer to RFP
  • Provide cloud-based back-office software for EV charging infrastructure
  • Implement real-time station monitoring and payment processing
  • Develop user-friendly mobile app for public users
  • Enable secure RFID authentication and multiple payment methods
  • Support grid optimization with load balancing capabilities
  • Deliver data analytics and reporting tools
  • Ensure OCPP compliance and interoperability with hardware
  • Implement secure PCI-DSS compliant payment processing
  • Provide API integration with PlugShare and internal systems
  • Support ZIP code data collection and analysis

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