Miami-Dade County

Buyer seeks a comprehensive solution for accepting, processing, and supporting electronic payments for water and sewer bill payments and ERP financial system-generated invoices. The solution must process credit/debit cards, ACH transactions, and digital payment platforms like Apple Pay, Google Pay, and PayPal. Buyer requires a unified payment solution with multiple customer channels including web, mobile, IVR, and in-person options, with full integration to existing systems.

• 6/10/2025 - Pre-Proposal Conference
• 7/8/2025 - Proposal Due Date

• Be Payment Card Industry Data Security Standard (PCI DSS) compliant
• Be authorized as participant in ACH services network through NACHA

• Implement comprehensive electronic payment processing solution
• Provide secure credit/debit card processing capabilities
• Enable ACH payment transactions and e-check processing
• Support digital payment platforms (Apple Pay, Google Pay, PayPal)
• Develop customer-facing e-commerce website with multiple language support
• Offer Interactive Voice Response (IVR) payment capabilities
• Deliver payment terminal hardware for cashier windows
• Create administrative dashboard for real-time transaction monitoring
• Develop secure APIs for system integration
• Integrate with existing Customer Cloud Services billing system