University of Kentucky

Buyer seeks a qualified vendor to support implementation of High Reliability Organization principles across its healthcare operations. The successful contractor will provide expertise, tools, and methodologies to foster a culture of safety, continuous improvement, and operational excellence. The project aims to embed HRO principles, enhance safety practices, transform organizational culture, and establish sustainable performance measurement systems. Buyer operates in an academic healthcare environment where operational reliability and patient safety are critical priorities.

• 6/3/2025 - Release of RFP
• 6/12/2025 - Deadline for Written Questions
• 7/1/2025 - Proposal Due Date

• Experience implementing HRO principles in healthcare settings
• Demonstrated successful HRO transformation projects
• Qualified staff with relevant credentials

• Embed five key HRO tenets into organizational processes
• Enhance safety and risk mitigation strategies
• Drive cultural transformation across all organizational levels
• Develop performance measurement and sustainability mechanisms
• Assess baseline safety culture and high-reliability maturity
• Design and deliver HRO training for clinical and non-clinical staff
• Create metrics and KPIs to track implementation success
• Ensure alignment with Joint Commission regulatory requirements
• Provide implementation tools and methodologies for safety culture
• Foster continuous improvement and operational excellence