Queens Borough Public Library

Buyer seeks managed detection and response (MDR) cybersecurity software and services with 24/7 monitoring. The solution must be compatible with Darktrace and provide continuous threat monitoring, investigation, and response capabilities. Buyer requires advanced endpoint detection tools supported by remote security experts for a three-year contract with two optional one-year extensions. This project qualifies for 90% Cyber Security program funding.

• 6/26/2025 - Question Deadline
• 7/1/2025 - Proposal Due Date

• Valid Service Provider Identification Number (SPIN)
• FCC Red Light Display System Status of Green
• 10+ years experience in K-12 education or government markets
• 5+ years of E-Rate experience
• Eligible to participate in Cyber Security solicitations
• NY State OGS contract or NYC requirements contract

• Provide 24/7 monitoring and analysis by security experts
• Deliver threat investigation and prioritization services
• Provide detailed remediation recommendations for security incidents
• Offer access to advanced cybersecurity tools and threat intelligence
• Conduct ongoing threat-hunting services across network
• Triage and investigate high-priority alerts across applications
• Deliver monthly summary reports tracking cyberthreat events
• Supply software compatible with existing Darktrace solution
• Provide endpoint detection and response capabilities
• Offer remotely delivered human cybersecurity support