Temporary Personnel Services for Information Technology

Monroe County

Buyer seeks qualified vendors to provide temporary personnel services for Information Technology, specifically in ERP support and desktop technical support. Buyer anticipates needing 1-2 FTEs for ERP support (Workday experience preferred) and 3-4 FTEs for desktop technical support. Buyer requires the ability to maintain adequate staffing levels with qualified professionals on both short-term and long-term assignment basis. Buyer plans to enter a three-year agreement with options to renew for two additional one-year terms.

• 5/30/2025 - RFQ Release Date
• 6/6/2025 - Questions Due
• 6/13/2025 - Answers Provided
• 6/27/2025 - Proposal Due Date

• Experience providing IT temporary personnel services
• Ability to provide ERP support staff
• Ability to provide desktop technical support staff
• Maintain necessary professional licenses for employees
• Capacity to conduct background checks on personnel
• Ability to provide local candidates

• Provide ERP support personnel (Workday experience preferred)
• Supply desktop technical support staff
• Deliver IT project management professionals as needed
• Provide network engineering and support personnel
• Offer telecom support specialists
• Supply IT programming and software development professionals
• Deliver cyber security services personnel
• Provide IT co-ops/interns as needed
• Conduct background checks on all personnel
• Ensure work complies with SDLC, ITIL, PMP methodologies
• Submit monthly invoices with signed weekly timecards
• Maintain all necessary professional licenses for employees
• Replace personnel who don't meet County's needs
• Provide local candidates (no relocation expenses covered)
• Ensure minimum one-week notice for contractor separations
• Handle employee payment and tax withholding requirements
• Retain qualified staff for both short-term and long-term assignments
• Maintain adequate staffing levels (1-2 FTEs for ERP, 3-4 for desktop)
• Ensure all contractors have valid driver's licenses/certificates
• Support County IT operations with qualified temporary personnel