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Call Center Professional Support Services for NICE CXone
6/27/2025
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Louisville, KY
Louisville Metro Revenue Commission
Buyer seeks a qualified vendor to provide professional services for support, optimization, and enhancement of its NICE CXone contact center platform. All services must be conducted in close collaboration with the agency's internal IT team. The project involves telecommunications, IT consulting, and software maintenance services.
- 6/6/2025 - Open Date
- 6/17/2025 - Questions Due Date
- 6/27/2025 - Proposal Due Date
Refer to RFP
- Support NICE CXone contact center platform
- Optimize existing NICE CXone implementation
- Enhance NICE CXone functionality
- Collaborate with internal IT team
- Provide professional consulting services
- Maintain software and supporting services
- Offer data hosting services
- Implement telecommunication services
- Provide IT consulting services
- Ensure platform optimization
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