Los Angeles Department of Water & Power

Buyer seeks information on Human and Organizational Performance (HOP) training program consultation, development, and implementation. The scope includes developing training materials, providing consultation services, and integrating HOP practices for injury prevention and accident investigation. Buyer wants to incorporate HOP principles into their existing Safety Management System to improve their current 4.0 total recordable incident rate and 'dependent' safety culture. The program must address the needs of a 12,000-employee workforce engaged in high-hazard utility work.

• 6/2/2025 - RFI Release Date
• 6/9/2025 - Respondents' Questions Due Date
• 6/16/2025 - Responses to Written Questions
• 6/23/2025 - Proposal Due Date
• 6/30/2025 - Request for Clarification/Presentations

• Relevant experience in delivery of HOP training programs

• Develop HOP training for in-person and online delivery
• Tailor curriculum for different leadership levels
• Create executive sessions for leadership team
• Customize content for high-hazard utility work
• Review policies for HOP integration opportunities
• Facilitate root cause analysis training
• Track attendance and provide completion certificates
• Analyze incident trends and provide ROI reporting
• Integrate with Cornerstone learning management system
• Develop train-the-trainer program for sustainability
• Address public safety and contractor safety considerations
• Identify human error triggers and reduction strategies
• Evaluate appropriate discipline strategies
• Improve accident investigation timeliness
• Provide strategies for reducing litigation and liability claims
• Create physical and digital training materials
• Develop recommendations for centralizing incident reporting
• Address high-risk work areas including heights and confined spaces
• Customize approach for LADWP's 12,000 employee workforce
• Recommend improvements to Safety Management System