City of Scottsdale

Buyer seeks to develop a mobile application to improve citizen engagement and streamline non-emergency service requests. The app will integrate with ScottsdaleEZ CRM platform via REST API to facilitate communication between residents and city departments. The solution must provide user-friendly interfaces for submitting service requests, tracking statuses, and receiving city notifications. Buyer aims to improve response times, increase transparency, and enhance public engagement through this technology.

• 6/16/2025 - Questions Due
• 6/23/2025 - Proposal Due Date

• Develop mobile app for iOS and Android platforms
• Create web-based version with responsive design
• Integrate with ScottsdaleEZ REST API
• Implement real-time service request tracking system
• Build geolocation services for precise issue reporting
• Enable photo/video upload capabilities
• Develop push notification system for status updates
• Implement multi-language support for diverse communities
• Ensure ADA compliance and accessibility
• Integrate with identity management platform (AWS Cognito/Azure AD B2C)