Washington Metropolitan Area Transit Authority

Buyer requires software licensing and support services for their Electronic Security and Safety system. The procurement includes licenses and remote support for surveillance systems across rail stations, bus garages, and command centers. The system integrates video cameras, access control, fire systems, and intercom systems to enhance security operations. Buyer needs 24/7 technical support and cybersecurity compliance for this critical safety infrastructure.

• 6/6/2025 - RFP Open Date
• 6/10/2025 - Question Due Date
• 6/20/2025 - Proposal Due Date

• Vendor must be authorized to provide software licenses and support for specified systems

• Provide Verint system camera licenses with technical support
• Supply CNL system control room client licenses
• Deliver software licenses within 7-10 days of request
• Maintain 24/7/365 call support hotline for troubleshooting
• Ensure compatibility with existing security infrastructure
• Provide software updates and patches as available
• Support integration with access control systems
• Support integration with video management systems
• Comply with cybersecurity standards including PCI DSS
• Notify WMATA 60 days before license expirations