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Online Intake Portal Development
Texas Legal Services Center
Buyer seeks to develop a secure, user-friendly online intake portal that integrates with their LegalServer case management system. The portal will screen clients for eligibility, provide automated referrals, and comply with HIPAA and accessibility standards. Initially serving buyer's clients only, the system must be designed with flexibility for future expansion to include other organizations. The portal will eventually replace their current intake form and be accessible via TexasLawHelp.org.
- 6/6/2025 - RFP Released
- 6/20/2025 - Proposal Due Date
- 7/3/2025 - Vendor Selected
- 1/31/2026 - Final Launch
- 6/23/2027 - Vendor Interviews
- Develop secure, HIPAA-compliant online intake portal
- Integrate with LegalServer case management system via API
- Design multilingual support (English/Spanish) with future language expansion
- Build eligibility screening by issue, geography, and income
- Create capacity meter for managing program intake limits
- Develop automated resource referrals for non-qualifying clients
- Ensure WCAG 2.1 AA accessibility compliance
- Design system for future multi-organization integration
- Build mobile-responsive user interface
- Explore VOXO voicemail system integration
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