City of Watsonville

Buyer seeks a trusted Microsoft Partner to provide flexible, cross-departmental support for their IT team. Services include consulting across Microsoft 365 applications, system administration, and implementing data solutions. The selected vendor will evaluate processes, provide technical guidance, and ensure solutions meet compliance standards. Buyer requires knowledge transfer through staff training and clear documentation.

• 6/6/2025 - RFP Issue Date
• 6/13/2025 - Deadline for Submitting Questions
• 6/20/2025 - Proposal Due Date
• 7/9/2025 - Notice of Selection

• No conflict of interest with City work
• Adherence to RFP instructions
• Acceptance of City's standard consultant agreement without modification

• Evaluate departmental processes to identify Microsoft tool optimization opportunities
• Provide consulting across Microsoft 365 applications
• Support system administration within Microsoft 365 environment
• Design department-specific data solutions and reporting dashboards
• Implement modern technology solutions using Microsoft tools
• Serve as extension of City's IT team
• Deliver on-call, scalable Microsoft services
• Ensure solutions meet compliance and security standards
• Create governance documentation and technical standards
• Provide knowledge transfer through staff training