City of San Antonio

Buyer seeks a software as a subscription service allowing library customers to register new cards and renew existing library cards online. The software must automatically verify customer addresses within the service area (City of San Antonio and Bexar County). The solution must fully integrate with the Library's Symphony integrated library system and include bilingual capabilities.

• 5/14/2025 - RFP Issue Date
• 5/20/2025 - Pre-Submittal Conference
• 5/23/2025 - Questions Deadline
• 6/20/2025 - Proposal Due Date

• Experience with public libraries
• Established product in public library marketplace
• NIST 800.53 compliance

• Develop software as a subscription service for online library card registration
• Create system for online library card renewal
• Verify customer addresses within service area automatically
• Integrate fully with Symphony integrated library system
• Implement bilingual interface (English and Spanish)
• Provide mobile-responsive design
• Support RESTful API integration with Symphony 4.0.0
• Include address validation methodology
• Secure sensitive PII with SOC 2 Type 2 compliance
• Support specific data fields for registration and renewal processes