Town of Vail

Buyer seeks software solutions to handle complex plan review and inspections processes. Buyer requires a system that better serves customers and can adapt to newly adopted codes. The software should include a customer portal, payment processing, inspection management, and reporting capabilities. Buyer is open to either cloud-based or on-premise solutions, with implementation planned to begin July 2025.

• 5/16/2025 - RFP Distribution
• 6/18/2025 - Proposal Due Date
• 7/1/2025 - Contract Award (Anticipated)
• 7/1/2025 - Anticipated Project Start

• Must not have filed for bankruptcy in past five years
• Must have worker's compensation insurance
• Must have commercial general liability insurance of $1M/$2M
• Must have professional liability insurance of $1M/$2M
• Software must comply with WCAG accessibility guidelines

• Implement cloud-based or on-premise plan review software
• Provide customer portal with AI-powered search capabilities
• Support online payment processing with credit card and eCheck options
• Enable multiple review cycles and reviewer assignments
• Implement inspection management that works offline
• Integrate with Laserfiche for document archiving
• Support Bluebeam integration for plan reviews
• Configure automated email notifications for status updates
• Develop payment segmentation by General Ledger account
• Configure escrow/bond tracking that persists after permit closure
• Enable scheduled and ad hoc reporting capabilities
• Support API integration with Town website
• Provide permit fee update functionality without vendor support
• Enable document upload for multi-page files and ZIP files
• Support multiple permit tracking for users
• Configure Azure Active Directory SSO integration
• Migrate/convert existing permit data
• Deliver system configuration and implementation services
• Provide comprehensive training on new system
• Establish ongoing maintenance and support