City of Council Bluffs

Buyer seeks software to oversee their Field Training Officer (FTO) Program, Systems Management Program, and training for the Police Department. Buyer needs a single comprehensive software platform that will streamline field training documentation, modernize the training system, and improve data management from the existing Records Management System. The solution must help the police department be more efficient with current staffing while allowing FTOs to spend more time training and less time documenting calls.

• 5/16/2025 - RFP Issued
• 5/30/2025 - Deadline for Questions
• 6/6/2025 - Proposal Due Date
• 6/16/2025 - Committee Evaluations Complete
• 6/24/2025 - Interviews/Demonstration
• 6/25/2025 - Additional Interview Date if Needed
• 7/1/2025 - Gain Consensus for Award
• 7/2/2025 - Firms Notified of Status
• 7/31/2025 - Kickoff Meeting
• 8/1/2025 - Services Start

• Been in business of this type of software for at least three years
• Successfully implemented software with five law enforcement agencies with over 100 officers
• Provide configurable software platform

• Create dictation-enabled FTO system with pre-populated success measures
• Implement training library with recruit testing and progress tracking
• Track call volume and type exposure for recruits
• Develop customizable forms specific to Council Bluffs Police Department
• Create Internal Affairs subsection with restricted access and policy links
• Build citizen complaint and officer recognition tracking system
• Implement pursuit review and use of force review workflows
• Track training requests, completions, and establish calendar systems
• Ensure integration with existing RMS (Central Square)
• Provide US-based servers with direct database access
• Maintain software with ongoing updates throughout contract duration
• Establish one point of contact for implementation and training