Poquoson City Public Schools

Buyer is seeking proposals for a phone system to replace their on-premise Mitel (ShoreTel) system. The solution must support 500 phones across 11 physical locations operating as a single phone system. Buyer requires integration with on-premise PA systems, support for mobile devices, and administration capabilities. The system must include features such as auto attendants, conference calling, hunt groups, and call recording.

• 5/14/2025 - RFP Issue Date
• 5/23/2025 - Question Deadline
• 5/30/2025 - Proposal Due Date

• Replace on-premise Mitel (ShoreTel) system with new phone system
• Support 500 phones across 11 physical locations
• Provide integration with building PA systems
• Implement auto attendant menus with defined schedules
• Deploy Android/iOS app support and softphone capabilities
• Support conference calling and call recording capabilities
• Provide hunt group functionality for incoming call routing
• Set up distinct phone models for different use cases
• Implement call queue capabilities and find-me calling features
• Deliver end user and admin training