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Website Support and Maintenance Services
5/27/2025
-
Massachusetts
Commonwealth of Massachusetts
Buyer seeks proposals for website support and maintenance services on an annual fixed-fee basis. The service includes security updates, plugin management, bug fixes, and technical support. Buyer requests an allowance for simple improvements each year with clearly delineated costs. Proposers may recommend additional site improvements and alternative hosting options to current provider Liquid Web.
- 5/27/2025 - Proposal Due Date
Refer to RFP
- Provide annual fixed fee for website support and maintenance
- Include simple improvements allowance in annual contract
- Perform security updates for website
- Manage plugins and extensions
- Provide bug fixes and technical support
- Specify technical support response times
- Recommend optional site improvements with itemized costs
- Outline transition plan if recommending new hosting provider
- Specify included and excluded services in maintenance contract
- Develop payment schedule for all services
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