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Technology Purchase Agreement for Implementation and Use of Hosted Software

5/22/2025
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St. Petersburg, FL

City of St. Petersburg

Buyer seeks a technology provider to implement and support a hosted software system. The agreement covers implementation services, hosting services, and ongoing support services over an initial two-year term with potential one-year renewals. Buyer requires robust security measures, redundant hosting facilities, and comprehensive disaster recovery capabilities. The system must meet specified requirements and provide ongoing updates and support.

  • 5/22/2025 - Proposal Due Date
  • Must provide secure hosting facilities in the contiguous United States
  • Must maintain redundant hosting capabilities at geographically remote locations
  • Must comply with Credit Card Security Standards if processing payments
  • Must have comprehensive backup and disaster recovery capabilities
  • Implement comprehensive hosted software system according to specifications
  • Provide system integration with City's existing equipment
  • Perform data migration services
  • Develop and execute project management plan
  • Provide user training for City staff
  • Establish primary and secondary hosting facilities
  • Maintain disaster recovery and business continuity plan
  • Provide continuous system support services
  • Perform regular system updates and maintenance
  • Ensure security compliance and vulnerability management

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