City of Cincinnati

Buyer seeks a vendor to provide a fully integrated parking enforcement and citation management system. The system must include handheld devices for citation issuance, back-office support systems, and integration with various payment systems. Buyer requires the solution to interface with vehicle bureaus, collect citation payments, and provide comprehensive reporting capabilities. The contract term will be five years with two one-year extensions.

• 3/20/2025 - Release of RFP
• 4/11/2025 - Deadline for written questions
• 5/22/2025 - Proposal Due Date
• 7/9/2025 - City initiates negotiations with preferred Offeror

• Five years of continuous operations
• Experience working with local government
• Compatibility with mobile payment providers
• Experience with similar parking enforcement projects

• Provide handheld mobile citation issuance devices with integrated printers and cameras
• Deploy citation management software with real-time online payment processing
• Integrate with mobile payment providers and meter systems
• Implement online citation appeals functionality for customers
• Enable automatic registered owner lookups via NLETS
• Create system for delinquent notice generation and collections processing
• Provide detailed reporting and analytics capabilities
• Offer comprehensive training and transition from existing system
• Maintain PCI compliance for all credit card transactions
• Establish API connections for data sharing with city systems