SaaS-Based Academic Accommodation and Case Management System

Oakland University

Buyer seeks a SaaS-based Academic Accommodation and Case Management System for their Disability Support Services Department. The solution must centralize accommodation management, case records, communications, and exam coordination. Buyer requires a mobile-responsive platform that integrates with Banner SIS and provides self-service features for students and faculty. The system must comply with ADA standards and support approximately 800 registered students.

• 5/6/2025 - Issue Date
• 5/13/2025 - Questions Due
• 5/20/2025 - Proposal Due Date

• WCAG 2.1 AA Accessibility compliance with current VPAT
• Certificate of Insurance meeting Oakland's requirements
• Mobile-friendly responsive design across devices
• Proven integration with Ellucian Banner SIS
• Cloud-hosted SaaS infrastructure
• SSO support for Shibboleth 4.3.1+ and SAML 2.0
• Completed HECVAT Full documentation
• Product roadmap availability

• Implement mobile-responsive SaaS platform compliant with WCAG 2.1 AA standards
• Integrate bi-directionally with Ellucian Banner SIS
• Configure centralized case management for student accommodations
• Develop online exam scheduling and file handling system
• Implement faculty dashboard with automated notifications
• Create self-service student portal for accommodation requests
• Deliver customizable reporting and compliance dashboards
• Configure single sign-on using Shibboleth 4.3.1+
• Provide real-time workflow tracking for DSS staff
• Develop secure document handling and storage system