City of Cleveland

Buyer seeks a professional e-learning content provider to deliver content for integration into their Workday Learning LMS. The desired content includes human resource competency-based curriculum, assessments, and adult learning aids. Buyer needs comprehensive content covering various topics from HR compliance to leadership development to modernize their learning experience. The selected provider will support approximately 7,500 employees representing hundreds of different job roles across numerous physical locations.

• 4/23/2025 - RFP Published
• 5/2/2025 - Last Day to Submit Provider Questions
• 5/5/2025 - Publish RFP Addendum
• 5/16/2025 - Proposal Due Date

• Provide comprehensive e-learning content catalog for Workday Learning LMS
• Ensure content compatibility with SCORM, xAPI, or AICC standards
• Deliver content on business skills, compliance, cybersecurity, leadership development
• Maintain regular content updates to ensure relevance
• Provide customer support including account representative assignment
• Upload and configure content in City's Workday Learning system
• Offer searchable content with categorization features
• Support content customization or personalization options
• Maintain state-side technical support center with specified hours
• Implement disaster recovery plan with 4-hour recovery time