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Performance Audit for Planning Review and Approval Process
Unified Government of Wyandotte County/Kansas City, Kansas
Buyer seeks a qualified consultant to conduct a comprehensive performance audit of its planning review and approval process. The audit will focus on identifying areas for improvement in efficiency, transparency, and effectiveness across multiple departments. Key processes to be examined include Change of Zone, Special Use Permits, Variance, Sign Permits, Preliminary Plat/Final Plat, and Building Permits. The consultant will analyze current workflows, evaluate staffing levels, and make recommendations for process improvements.
- 4/10/2025 - RFP Distribution
- 4/23/2025 - Deadline for Questions
- 5/1/2025 - Answers to Questions Provided
- 5/15/2025 - Proposal Due Date
- Create business flow charts of current planning approval processes
- Evaluate timing and efficiency of application reviews across departments
- Identify process improvements to streamline review processes
- Evaluate staffing levels compared to best practice benchmarks
- Survey developers and business community for feedback
- Analyze reasons for re-reviews or re-submittals of applications
- Review integration with Accela Civic Platform technology
- Establish timeline benchmarks for reviews and approvals
- Examine current customer service levels and make recommendations
- Develop implementation roadmap with milestones and costs
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