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Business Requirements Gathering and Market Research Process Improvement Support

5/15/2025
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Lansing, Michigan

Michigan Department of Health and Human Services

Buyer seeks a vendor to recommend, develop, and guide implementation of standardized processes for gathering business requirements and conducting market research for public health IT procurements. The work includes creating process improvement recommendations, developing supporting tools, conducting pilot tests, and providing training to enable ongoing implementation. Buyer aims to establish efficient, consistent, and transparent processes for IT procurement activities.

  • 4/24/2025 - Questions deadline
  • 5/2/2025 - Anticipated posting of answers
  • 5/15/2025 - Proposal Due Date
  • 8/15/2025 - Anticipated contract begin date
  • Experience improving IT procurement practices
  • Expertise in business requirements gathering best practices
  • Expertise in market research best practices
  • Process and tool development experience
  • Training curriculum development skills
  • Recommend standardized processes for IT procurement requirements gathering
  • Develop market research tools and processes for public health IT procurements
  • Create two briefs on industry standard best practices
  • Conduct discovery with MDHHS and DTMB teams
  • Develop revised business requirements and market research tools
  • Pilot test revised processes with MDHHS IT procurement
  • Create implementation plan with training curriculum
  • Provide continuous improvement plan for ongoing management
  • Develop IT product categorization methodology
  • Define clear roles and responsibilities matrices

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