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Workforce Innovation & Opportunity Act One-Stop Operator
5/15/2025
$80,000.00 total with $20,000.00 per year maximum
Long Beach, CA
City of Long Beach
Buyer seeks an experienced organization to serve as the One-Stop Operator for the America's Job Center of California. The operator will coordinate service delivery among required WIOA partners and ensure implementation of partner responsibilities. Buyer requires the operator to strengthen customer satisfaction and monitor performance metrics. The contract is for an initial two-year period with option to renew for two additional one-year periods.
- 4/3/2025 - Release Date
- 4/17/2025 - Questions Due
- 5/15/2025 - Proposal Due Date
- 7/1/2025 - Contract Start
- Qualification to conduct business in the City
- Not having been debarred by government
- Knowledge of Workforce Innovation and Opportunity Act
- Experience in facilitation of groups
- Negotiation skills and experience
- Expertise in Mediation and Conflict Resolution
- Cultivate partnerships among mandated WIOA partners
- Ensure implementation of MOU responsibilities and contributions
- Coordinate and facilitate quarterly partner meetings
- Promote innovative service delivery methods
- Assess performance data to identify trends and gaps
- Develop strategies to improve partner performance
- Strengthen customer satisfaction through Human Centered Design
- Present annual status of WIOA performance and recommendations
- Facilitate professional development and training
- Administer customer satisfaction surveys
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