University of South Carolina

Buyer seeks a provider for a secure web-based tuition and fee payment service for over 1,400 international students. The solution must allow payments in local currencies, integrate with Banner system, process refunds, and minimize costs to the University. The system should offer 24/7 accessibility, competitive exchange rates, and comprehensive support for both students and University staff.

• 4/24/2025 - Questions Due By
• 4/24/2025 - Pre-Proposal Conference
• 5/14/2025 - Proposal Due Date
• 6/13/2025 - Award Date
• 7/8/2025 - Contract Start Date
• 7/7/2030 - Contract End Date

• Must provide a VPAT
• Must provide a HECVAT
• Must provide SOC2 audit report
• Must receive low-risk score from University security assessment
• Solution must comply with USC Digital Accessibility Policy

• Provide secure web-based tuition and fee payment system for international students
• Support multiple local currency options with competitive exchange rates
• Process international refunds quickly with minimal fees
• Integrate directly with Ellucian Banner student information system
• Offer 24/7 multilingual customer support (phone, email, chat)
• Provide payment tracking and notifications via email and SMS
• Generate detailed reports with various parameters for payment tracking
• Maintain PCI and ADA compliance throughout the system
• Implement real-time exchange rates and rate matching
• Deliver automatic conversion from foreign currencies to US dollars