Department of Veterans Affairs

Buyer requires perpetual software licenses and maintenance for IBM Z Software Asset Management. The software will create, automate and maintain zEnterprise server software inventory and enhance security posture by identifying obsolete and unsupported software. Maintenance includes quarterly updates, high-risk vulnerability fixes within 48 hours, and 24/7 support with 2-hour response time. The base performance period is May 1, 2025 through April 30, 2026, with two 12-month option periods.

• 5/1/2025 - Base Period Start
• 5/9/2025 - Proposal Due Date
• 4/30/2026 - Base Period End
• 5/1/2026 - Option Period One Start
• 4/30/2027 - Option Period One End

• Provide perpetual software licenses for IBM ZSAM
• Deliver software maintenance with quarterly updates
• Provide high-risk vulnerability fixes within 48 hours
• Maintain 24/7 telephone and online support coverage
• Offer 2-hour response time for support calls
• Provide secure connection for software updates and downloads
• Supply single telephone number for maintenance service calls
• Implement SFTP for secure file transfers
• Complete Deliverable Support Information form for maintenance
• Provide OEM confirmation of software support purchase
• Support VA enterprise management framework
• Comply with VA Technical Reference Model
• Support Social Security Number reduction requirements
• Enable IPv6 and dual stack connectivity
• Protect VA sensitive information per security plans
• Provide service call instructions for maintenance support