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IT Services
South Whitehall Township
Buyer is seeking qualified vendors to manage and support all information technology and security needs for township operations, including the Police Department. Services include hardware, software, network support, helpdesk, backups, remote access, email maintenance, inventory control, and disaster recovery. Buyer requires vendors to have experience with law enforcement systems and criminal justice information services. All proposal submissions must be made through PennBid.
- 4/16/2025 - Open Date
- 5/1/2025 - Questions Due Date
- 5/8/2025 - Proposal Due Date
- Knowledge and experience with Tyler Technologies Munis ERP System (preferred)
- Verifiable experience with law enforcement criminal justice information services
- Staff must pass background checks and fingerprinting requirements
- Provide 24/7 hardware support for servers and desktop/laptop systems
- Manage software licenses and implementations
- Monitor and support network infrastructure
- Deliver helpdesk services
- Implement and maintain backup systems
- Configure and support remote access solutions
- Provide onsite technical support
- Maintain email systems
- Conduct inventory control for hardware and software
- Develop and implement disaster recovery protocols
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