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Unified Communications As A Service (UCaaS) Needs Assessment

5/8/2025
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Riverdale, MD

Maryland-National Capital Park and Planning Commission

Buyer is seeking qualified consultants to conduct a comprehensive needs assessment for Unified Communications as a Service (UCaaS). The project includes developing detailed requirements for the implementation of a UCaaS solution. The consultant will provide methodology, work plan, and schedule for completing the assessment. The contract will be awarded on a time and material, not to exceed basis with services delivered to the Maryland-National Capital Park and Planning Commission.

  • 4/8/2025 - Solicitation Release Date
  • 4/17/2025 - Pre-Proposal Meeting (Non-Mandatory)
  • 4/23/2025 - Deadline for Technical Questions
  • 5/8/2025 - Proposal Due Date
Refer to RFP
  • Conduct comprehensive UCaaS needs assessment
  • Develop detailed requirements for UCaaS implementation
  • Create implementation strategy and timeline
  • Analyze current telecommunications infrastructure
  • Identify user requirements across departments
  • Evaluate technical integration requirements
  • Recommend optimal UCaaS solution architecture
  • Develop migration strategy from legacy systems
  • Perform cost-benefit analysis for UCaaS transition
  • Identify potential implementation risks and mitigation strategies

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