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Oracle Fusion Cloud & Oracle Cloud Infrastructure Managed Services

5/8/2025
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St. Louis, MO

City of St. Louis Information Technology Services Agency

The buyer is seeking managed services and support for their Oracle Fusion Cloud and Oracle Cloud Infrastructure environment. The buyer requires assistance with functional support, infrastructure management, reporting, and technical guidance. The services will cover various modules including Finance, Procurement, HR, and Payroll. The buyer aims to improve operational efficiencies and increase knowledge of their staff through this engagement.

  • 3/12/2025 - RFP Opening Date
  • 3/26/2025 - Pre-Bid Conference Call
  • 4/30/2025 - Deadline for Bidder's Pre-Application Questions
  • 5/8/2025 - Proposal Due Date
  • 7/1/2025 - Selection by Selection Committee
  • 9/1/2025 - Tentative Contract Start Date
  • 8/31/2030 - Proposed Contract End Date
Refer to RFP
  • Provide functional support for Oracle Fusion Cloud modules
  • Support SaaS infrastructure including security, backup, and performance
  • Conduct quarterly regression testing and install updates/patches
  • Provide reporting and data analytics services
  • Troubleshoot OCI services and integrations
  • Perform database administration
  • Assist with creation of new endpoints and connectors
  • Provide technical guidance on OCI architecture
  • Proactively monitor key business processes
  • Maintain documentation on configurations and changes

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