City of Lee's Summit

Buyer seeks an experienced consulting firm to develop a comprehensive communications strategic plan covering internal, external, and crisis communications. The plan will guide communications over the next three years, focusing on engaging City employees, residents, visitors and stakeholders. The consultant will conduct research to identify effectiveness in customer reach, brand recognition and perceptions. Buyer requires a communications strategy that addresses diverse engagement needs and provides standardized messaging tools for staff.

• 4/24/2025 - Pre-Proposal Conference
• 4/25/2025 - Final Date for Inquiries
• 5/2/2025 - Proposal Due Date
• 5/7/2025 - Shortlist Announced
• 5/12/2025 - Oral Interviews
• 6/30/2025 - Target City Council Award Date
• 7/31/2025 - Anticipated Agreement Start Date

• Licensed firm experienced in providing communications strategic planning

• Develop three-year communications priorities and goals
• Create external and internal strategic communications strategy
• Provide a roadmap with timelines and budget estimates
• Identify results measurement tools and reporting methods
• Conduct organizational analysis of communication services
• Establish clear roles between Creative Services and City departments
• Assess processes and organizational capacity for communications
• Provide comparison to other local jurisdiction communication departments
• Develop consistent messaging and brand usage guidelines
• Review existing internal and external communication tools