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Milestone Care Plus Video Management Software Support
4/30/2025
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Iowa City, IA
University Of Iowa
Buyer requires Milestone Care Plus support agreement renewal for their video management software system. Buyer currently operates Milestone VMS to manage 1310 cameras across campus with 24/7 support. Buyer seeks a vendor to provide annual licensing, software upgrades, and continuous access to Milestone Care Plus services. The contract will be for one year with four optional one-year extensions. Support renewal begins July 1, 2025.
- 4/3/2025 - Issue Date
- 4/9/2025 - Questions Deadline
- 4/30/2025 - Proposal Due Date
- 7/1/2025 - Support Renewal Begins
- Must be an Advanced or Premier tier authorized reseller with Milestone Systems
- Provide annual licensing for Milestone VMS
- Deliver software upgrade support for Milestone VMS
- Ensure 24/7/365 technical support access
- Maintain online support portal accessibility
- Support system expansion for additional cameras
- Provide continuous software updates and enhancements
- Enable access to latest functionalities
- Implement competitive pricing structure
- Support multi-site video management capabilities
- Ensure high-definition recording support
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