Arlington County, Virginia

Buyer seeks a qualified contractor to provide, implement, and administer Parking Enforcement and Residential Parking Permit programs. The solution requires a modern SaaS platform with web application and external portal functionality. The system must support administrative staff, enforcement personnel, and public users with efficient citation and permit processing capabilities. Buyer aims to improve efficiency, accuracy, and data availability for all stakeholders.

• 4/8/2025 - Pre-proposal Conference
• 4/21/2025 - Question Deadline
• 4/30/2025 - Proposal Due Date

• Cannot take exceptions to mandatory contract provisions
• Must obtain authorization to transact business in Virginia if required
• Must provide data security compliance

• Implement SaaS solution for parking enforcement and permit administration
• Provide mobile application for Public Safety Aides
• Process parking citations and permit applications
• Facilitate digital transition from paper permitting
• Migrate legacy system data
• Develop accounts receivable and collections processes
• Process appeals for parking violations
• Provide system data analysis tools
• Offer customer support services
• Integrate payment solution for permits and enforcement fees