Erie County Department of Senior Services

Buyer seeks a qualified vendor to provide formal training for their Going Places Transportation Services program serving older adults. Training must include ADA compliance, defensive driving, and wheelchair lift operation for transportation staff. Buyer requires both in-person training sessions on June 23-24, 2025 and development of online versions for future staff. The goal is to ensure safe and proper transportation of older adults throughout Erie County.

• 4/4/2025 - Issue RFP
• 4/25/2025 - Pre-Proposal web conference call
• 4/25/2025 - Proposal Due Date
• 5/2/2025 - Selection Made
• 6/23/2025 - Training Dates

• Must be based in the United States
• Must provide references from similar organizations
• Must have experience providing transportation training services

• Design and deliver in-person ADA compliance training for transportation staff
• Provide defensive driving training for drivers transporting older adults
• Conduct wheelchair lift operation and securement training using program vehicles
• Develop online versions of all training courses for future staff access
• Conduct in-person training sessions on June 23-24, 2025
• Create best practices guide for serving older adults with disabilities
• Adapt training materials for both in-person and self-paced online learning
• Ensure training complies with ADA transportation requirements
• Address proper wheelchair securement techniques for passenger safety
• Provide defensive driving techniques specific to transporting older adults
• Create accessible online training platform for ongoing staff development
• Develop comprehensive training for older adult transportation safety protocols
• Collaborate with Department on ongoing training strategies
• Document best practices for county-wide transportation services
• Ensure training materials are accessible and user-friendly
• Provide references from similar transportation training programs
• Develop refresher course materials for ongoing staff development
• Train on proper client assistance techniques for mobility limitations
• Address managing diverse needs of older adult transportation clients
• Ensure training addresses both ambulatory and wheelchair-using clients