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Accela Technical and Professional Services

4/24/2025
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Stockton, California

City of Stockton

Buyer seeks technical support services to implement new processes and customizations for Accela, their permit management software since 2016. Services range from minor configurations to complex workflow optimizations and Accela Citizen Access (ACA) developments. The system is hosted with 110 to 120 active users. A key project includes transitioning Business License functionality from Tyler Munis software to Accela.

  • 4/3/2025 - Due Date for Questions and Clarifications
  • 4/10/2025 - Response to Questions/Clarifications
  • 4/24/2025 - Proposal Due Date
  • 5/8/2025 - Short-List Interviews
  • 5/13/2025 - Notification of Intent to Award
  • 7/15/2025 - Council Approval
Refer to RFP
  • Optimize workflows to streamline business processes
  • Implement new Accela modules
  • Configure user roles, permissions, and security settings
  • Develop custom scripts, expressions, and workflow automation
  • Enhance Accela Citizen Access (ACA) for improved user experience
  • Integrate Accela with third-party systems
  • Develop standard and custom reports
  • Provide troubleshooting and bug fixes
  • Offer staff training on configurations
  • Transition Business License functionality from Tyler Munis to Accela