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Infor EAM Maintenance, Support & Hosting

4/22/2025
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Stony Brook, NY

State University of New York at Stony Brook

Buyer seeks a vendor for a five-year engagement to provide EAM Support & Hosting services. The service model is Software as a Service (SaaS) with a private cloud deployment. All data must be located within the Continental United States. The contract will include maintenance, technical support, and hosting for the EAM system.

  • 4/22/2025 - Bidders Questions Closes
  • 4/22/2025 - Proposal Due Date
Refer to RFP
  • Provide EAM system maintenance for five years
  • Host Infor EAM software in a private cloud environment
  • Deliver Software as a Service (SaaS) model
  • Maintain all data within Continental United States
  • Provide technical support for EAM system
  • Submit quarterly data and contract spend reports
  • Comply with NY State recycling requirements
  • Ensure date/time data processing accuracy
  • Respond to system issues and outages
  • Document maintenance activities and system changes

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