Merchandising Website

City of Yonkers

The buyer is seeking proposals from qualified vendors to create and operate a Merchandise Sales Website. The vendor will design and develop an e-commerce site, handle merchandise design and production, and manage online sales of City-branded products. The project includes website development, inventory management, order fulfillment, and customer service. The buyer aims to provide high-quality products while ensuring appropriate revenue share from merchandise sales.

• 4/1/2025 - Deadline for clarification requests
• 4/16/2025 - Proposal Due Date

• Design and develop e-commerce website displaying City of Yonkers merchandise
• Design, produce and sell approved merchandise online on City's behalf
• Offer wide array of merchandise including jackets, cups, shirts, postcards, and specialty items
• Establish and maintain fulfillment operation for product delivery
• Implement and enforce security rules and regulations for the website
• Provide marketing and advertising to increase customer base
• Work with City on initial concepts for design, content, site features and functions
• Store and deliver merchandise to customers
• Provide customer service and handle complaints
• Offer sustainable materials and packaging options